Effective Date: August 1, 2024

1. Introduction

FXCareers Dubai, a member of the FXCareers Global network and certified by KHDA - Government of Dubai, is deeply committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information.By using our website, mobile applications, or other services, you consent to the practices described in this policy.

2. Information We Collect

We gather various types of information to enhance your experience and improve our services. This includes:

• Personal Identification Information: Name, email address, phone number, and residential address.
• Course Preferences: Details regarding your course interests and selections.
• Survey Responses: Information provided through customer surveys.
• Usage Data: Information about your interactions with our website, including IP addresses, browser types, and referral sources.

3. How We Use Your Information

Your information helps us tailor our services to meet your needs. Specifically, we use your data to:

• Personalize Your Experience: Customize our course offerings and communications based on your preferences.
• Improve Our Services: Analyze user behaviour to enhance the quality of our courses and user experience.
• Communicate with You: Send updates about your courses, promotional offers, and important notices.

4. Use of Personal Information

We use personal information in accordance with applicable laws and regulations. We are committed to protecting your data from unauthorized access and misuse. Your information will not be shared with third parties, except as outlined in this policy.

5. Cookies and Tracking Technologies

Cookies are small files stored on your device that help us enhance your experience. We use cookies for various purposes:

• Essential Cookies: To facilitate essential functions such as login and session management.
• Performance Cookies: To track website traffic and performance metrics.
• Functional Cookies: To remember your preferences and settings.
• Targeting Cookies: To provide personalized content and advertising based on your interests.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

6. Third-Party Services

We use third-party services to analyze website traffic and improve our services. For example, we use Google Analytics to collect anonymous data about your use of our website. This data is used to generate reports and improve our offerings. Google may share this information with other parties as required by law or as part of its analytics services.

7. External Links

Our website may contain links to other websites. We do not control these external sites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Your Rights

Under applicable data protection laws, you have the following rights:

• Access: Request a copy of your personal data held by us.
• Correction: Request correction of any inaccurate or incomplete data.
• Withdrawal of Consent: Withdraw your consent to data processing at any time.
• Objection: Object to the processing of your personal data.
• Complaint: Lodge a complaint with a supervisory authority if you believe your rights have been violated.
• Data Transfer: Request information about transfers of your data to third countries or international organizations.

To exercise any of these rights, please contact us using the information provided below.

9. Confidentiality and Security

We implement industry-standard security measures to protect your personal information from unauthorized access and disclosure. This includes encryption, access controls, and regular security assessments.

10. Accessing, Reviewing, and Changing Your Information

You can review and update your personal information through your account settings. If you believe any information we hold is incorrect or incomplete, please contact us to make corrections.

11. Password Protection

You are responsible for maintaining the confidentiality of your account password. To protect your account, ensure your password is secure and avoid sharing it with others. If you suspect unauthorized use of your account, notify us immediately.

12. Data Retention

We retain personal data for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Once data is no longer needed, we will securely delete or anonymize it.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will be posted on our website. Any significant changes will be communicated to you directly.

14. Automated Decision-Making

We do not engage in automated decision-making or profiling that significantly affects individuals.

15. Consent Withdrawal, Data Download, and Removal Requests

To withdraw consent, request data downloads, or request the removal of your data, please email us at info@fxcareers.ae. We will process your request in accordance with applicable laws.

16. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

FXCareers Dubai

Email: info@fxcareers.ae

Phone: +971 503056430

17. Governing Law

This Privacy Policy is governed by the laws of the United Arab Emirates. Any disputes arising from this policy will be resolved in accordance with UAE law.

18. Severability

If any provision of this Privacy Policy is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

Thank you for choosing FXCareers Dubai. Your privacy is important to us, and we are committed to safeguarding your personal information.